FREQUENTLY ASKED QUESTIONS
WHAT DOES IT MEAN TO PLACE A PREORDER?
In an effort to make sure we order all sizes and colors necessary, we will sometimes have a pre-order sale for new items. Pre-ordered items will arrive around 2 weeks after the shop closes for that item.
WHAT IS YOUR RETURN POLICY?
Due to the nature of our orders, we are typically unable to accept returns or exchanges unless the product is damaged. However, if you have ANY issue with your order, please reach out to us so we can resolve the issue.
WHEN WILL MY ORDER BE SHIPPED?
Our t-shirts are made to order and typically ship between 5 to 7 business days after purchase (with the exception of preorders).
WHAT IF SOMETHING IS WRONG
WITH MY ORDER?
Please do not hesitate to reach out to us if you are unhappy with your order for any reason. You may fill out the contact form below or email us directly at firstname.lastname@example.org. We are dedicated to ensuring customer satisfaction.
WHAT IF ONLY ONE OF MY ITEMS ARRIVED?
Our shirts may be coming from different places, depending on what we have in stock. You will receive separate tracking for each item when this is the case.
HOW WILL I KNOW WHEN MY ORDER WILL ARRIVE?
You will receive an email with tracking information as soon as your order ships.